How it works
We understand that handling essential services can be complex and our mission is clear – to provide you with reliable, efficient, and seamless utility solutions.
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Our core values
Our customers are the focal point of our mission. We are dedicated to understanding your unique needs, delivering tailored solutions, and providing an exceptional experience that surpasses expectations.
We are committed to building a sustainable future. Our efforts include providing green energy solutions, actively contributing to carbon neutrality through tree planting with our partner Ecologi, and supporting initiatives that foster a healthier planet.
Embracing innovation is vital for our continuous growth. We invest in cutting-edge technology to ensure our utility services are efficient, reliable, and at the forefront of industry standards.
FAQ’s
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To sign up for our utilities services, simply click here. Follow the prompts to enter your information, choose your preferred services, and complete the registration process.
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We require basic personal information, such as your name, address, contact details, and payment information. Additionally, be prepared to specify the services you are interested in, such as gas, electric, council tax, wifi, and water.
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You have the flexibility to choose individual utilities or opt for a bundled package based on your needs. Our sign-up process allows you to customise your services to align with your preferences.
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If you encounter any issues, please call us at 0808 164 6428, and we will do our best to resolve your problem quickly. If the issue persists, you can email our Customer Services Department at hello@urbanbilling.co.uk
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For more information please visit our help & support page
